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12/29/11

Networking, the Old Fashioned Way

By guest blogger, Michele Posehn, Senior Recruiter for Sodexo. Originally posted on the Student Branding Blog.

I am a product of Atari and Cabbage Patch Kids. There was a time when a gallon of gas cost me less than a dollar and, during my freshman year of college, I discovered this new thing called email. My first email was from my dad which read, “Hi Michele. This is neat. We can talk to each other over the computer for free!” I think it took about eight minutes to download.

Flash forward 18 years into the world of Facebook, Twitter and a day at work that is never email free. And while it’s important to use technology to find a job, build a professional network and interact with others in your profession on LinkedIn, Twitter and Facebook … let me remind you of one of the old fashioned ways people used to find work: personal networking.

Personal Contact Shouldn’t Be Underestimated 

You have access to a great social network, even when your computer is turned off. Every day, you have an army of personal megaphones at your disposal – friends, family, family of friends, professors, past managers, people at the gym, or people you know through campus clubs. Telling one of them about your job search can ignite a chain reaction because, although they may not have a job to give you, they may know someone who does. I read a great article about how to start this process:

  • Make a list of those people you are going to tell. They should all be in an area of the country where you want to work (or be someone well connected to others around the country).Send your contacts an email. Tell them you’re looking for a job and that you are looking for a team of people to help make introductions for you to others or keep their ears open. Ask them if they are willing to help.
     
  • As people agree to help, start your mailing list. Send an updated version of your resume to them, making sure they know what kind of job you are looking for.
     
  • Provide updates to your team. Let them know of any successes or disappointments you have experienced. Ask for help in areas you may be struggling with, such as creating a standout resume or interviewing technique.
     
  • Also, you should research professional organizations near the towns/cities where you want to work. Seek out contacts within these organizations in the areas where you want to work. You may even have some inside contacts through campus organizations like the National Society for Minorities in Hospitality, the American Dietetic Association, fraternities or sororities. Contacting local chapter presidents can help you because they are well-connected professionals who are often the first to know about job openings in their city.
     
  • Contact company representatives directly. Yes, you can do this. Visit the web site for a company where you would like to work and do some research. Look for opportunities to network with recruiters and/or other hiring managers. Send an inquiry by email to learn more about opportunities that might be available. If there aren't any openings for which you qualify, ask about scheduling an informational interview so that you can introduce yourself, make the company aware of your skills and learn more about positions offered at the company.
     
  • Make sure that you pay it forward to other job seekers if ever asked to help.
     
I don’t know about you but when I buy a product that works wonders or dine in a restaurant with great customer service, I tell others about my experience. My company does the same thing with its StarFinder program – encouraging employees to refer their friends to work for Sodexo. When you stop to think about who you know – and who they know – you’ll be amazed at the size of your network.

Don’t rely solely on technology because even with the popularity of social media sites, there are still some very influential people in your life who may not use these sites. Just because they don’t Tweet or “like” things you post on Facebook doesn’t mean they aren’t socially connected. Sometimes, their connections are even stronger, and more personal. Shouldn’t your job search be personal?

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12/24/11

Happy Holidays!


Happy Holidays to Our Readers from Sodexo Careers


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12/20/11

If I were looking for a job, I would…get involved!

Helen Winter CIR, CDR
Senior Recruiter
Midwest Region Communications Chair – HONOR Network Group

“If I were looking for a new job I would…” the 5th in a series of blog posts that will give you an opportunity to gain insight into the world of job seeking from a recruiter’s perspective. 

As a recruiter I love it when someone is truly passionate about what they do and can tell me about it. They can tell me what would make them an exceptional candidate for a position and I leave the conversation excited to get them in front of my hiring manager. These candidates are genuine and can speak to real life examples.  But communicating with passion about your personal skills and abilities is not a walk in the park! Many of us lose sight of what makes us unique.

Helen and other members of Sodexo's HONOR Network
Group with Gary Sinise at Rockin for the Troops Event
An easy way to learn what makes you unique is to get involved in volunteer activities or professional organizations.  Getting involved and lending your unique talents to a cause helps remind YOU of what they are!  Through these activities you can see which of your skills stand out as unique, important and valued. 

Next, let’s talk networking. We write and read blogs, tweet our updates and connect on LinkedIn and Facebook. Social media has become our cyber career connection, with each of us hoping to brand ourselves as the best candidate for the job.  While you may have heard the saying, “It’s not what you know, but who you know,” let me be the first to tell you that is (insert loud buzzing sound) WRONG! 

It is very much what you know AND who you know, and who THEY know.  Networking is king! Involving yourself with organizations and volunteer activities provides the perfect environment to define your unique identifier and let others know about it. This can truly open doors, some in directions you might not have thought of before.

As a Sodexo HONOR network group member I have met many leaders in our industry that I would not have otherwise crossed paths with. There are many examples of this in our company, such as the opportunity to give back through the Sodexo Foundation initiatives and numerous Sodexo mentoring opportunities.

Helping others by getting involved helps define and sharpen your skills, connects you with others and fuels your passion!  That is the place you will speak from when a recruiter asks, “What makes you an exceptional candidate for this position?”

Helen Winter is a Senior Recruiter in Sodexo's Talent Acquisition Group recruiting for Chefs, Food Service and Catering Managers in the mid-atlantic states. If you're a food service professional in that area, we hope you will take her advice AND connect with her on LinkedIN!


 

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12/16/11

Take a Ride in an Elevator for Interview Success

By guest blogger, Michele Posehn, Senior Recruiter for Sodexo. Originally posted on the Student Branding Blog.

“Tell me about yourself.”

On the surface, that doesn’t seem like a difficult question to answer. In fact, you probably have lots to say about who you are, your interests and your dreams for the future. The challenge for an interview, however, is to tell the recruiter about yourself in one minute or less. We call this your “elevator speech” – a short, concise synopsis that could be delivered, say, in an elevator between floors.

Having an elevator speech prepared ahead of any interview can set a positive tone at the beginning of the interview and create a great first impression. You can provide a brief summary of your skills, experience and interests while leaving the door open for the recruiter to ask more detailed questions later on. And, your elevator speech should position you as the best candidate for the job.

Here are a few tips for developing your elevator speech:

  • Introduce yourself – state your name (if not already established), current title or profession, and the industry/industries where you've gained your experience.
     
  • Name something unique about yourself that will make you stand out from other candidates – perhaps you have a unique skill, you held a coveted/prestigious internship position or you held an officer position in a campus organization.

  • Make yourself memorable – try to make your speech interesting, show your personality or provide a quick story that will help the recruiter remember you.
     
  • Practice, practice, practice – practice your speech until you have it memorized. This quick synopsis about you should be something you can recall at a moment’s notice. 
Once you’ve mastered your elevator speech, you’ll need to be ready to provide detailed examples about your work experience and skills. So, take some time to prepare for your interview – especially for questions that begin with “Tell me about a time” or “Describe a situation or challenge …” These questions are commonly known as behavioral questions.

Behavioral questions are designed to gain insight into how you apply yourself. It’s critical to give the recruiter detailed information about the scenario, what you did, and the results. In other words Situation, Behavior, Outcome. If you remember S-B-O, you will be able to navigate the road of behavioral interviewing.

Interview questions aren’t meant to be difficult. You just need to be prepared – for the interview and the entire hiring process. Make a list of the questions you anticipate and practice answering them. And, don’t forget to make a list of your own questions for the interviewer. All of this prep work will translate into a better interview and, hopefully for you, more of a chance of getting that job.

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12/15/11

My Summer Internship: A Foundation for my Future Career

By Sarah Horton, Sodexo Future Leaders Intern at the University of South Carolina, Summer 2011

My summer internship with Sodexo at the University of South Carolina not only gave me fantastic opportunity, but taught me how to live independently, communicate with others, and work with a diverse population. As a junior at Penn State University, like many of my peers, I spent my winter break last year applying for internships for the summer.

As I searched through the options, the Sodexo Future Leaders Program stuck out to me because of the word "Leadership." I wanted an internship experience that not only gave me experience in the field of food service, but helped me to grow in confidence and skill level.

As a nutrition major, I believed I could offer a unique perspective to the program. I took my chances and applied to Sodexo. Receiving the offer was so exciting and I embarked on a new adventure to South Carolina that summer.

I moved to South Carolina by myself, and it was the first time I lived somewhere where I didn't know anyone. My first day of work I was incredibly nervous, but meeting my managers made me instantly feel I'd made the right decision. And, I had a mentor for the summer – Lynn Browning, Director Operations for the Retail Brand Group. With incredible support and so much to learn, I felt like a sponge taking in everything they had to tell me about Sodexo and the operation at USC.

My second week, I was given the opportunity to work on a nutrition campaign incorporating Sodexo's Balanced Way program with the new USDA "MyPlate" model. I learned how to handle responsibility and apply my nutrition coursework to this project.

The most gratifying project I worked on during my internship was working with Human Resources to establish the first job fair for new employees. I watched the project build from the ground up and got to work with a diverse group of people, from the district manager to the potential employees. Working and communicating with many types of people is an essential skill in any position. I left Columbia, SC, last summer with a new sense of confidence and endless thanks to my mangers for the leadership experience they'd given me.

As I am now applying for dietetic internships, I feel I am a much stronger candidate because of my experiences with Sodexo. Serving as a Sodexo Ambassador at Penn State this year has let me explain my internship experience to other students and work with other Sodexo recruiters.

In my future career path, I want to continue to incorporate nutrition and food service as a dietitian. I am extremely appreciative to Sodexo for giving me the opportunity to gain valuable experience and grow as a person through the Future Leaders Program.

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Sarah Horton is a senior at Penn State University majoring in Nutritional Sciences. She is from Richmond, VA and hopes to secure a dietetic internship to receive her Registered Dietitian credential in the Fall of 2012. At Penn State she is part of Omega Phi Alpha, a service sorority, and the sailing club.

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12/12/11

Sodexo – A culture that helps our people grow

by Arie Ball, VP, Sourcing and Talent Acquisition

Do you know where your career will be in five years? How about 10? Chances are you have a pretty good idea of what you want. But what if I told you that as a Sodexo employee you could likely attain those goals without ever changing companies?

Sure, the old belief is that you need to change companies every so many years to advance your career. But, at Sodexo, we don’t think that’s true. In fact, career growth and opportunity is the #1 reason new employees cite when asked why they chose to come to work for Sodexo. The reason they stay is because our culture rings true for them. We are about providing an environment where our employees can grow and thrive. Although there are many different programs that support this, it’s not just about a bunch of programs – it is the commitment behind the programs to make a difference in careers, and the recognition that there is no one size fits all.

Our goals are simple. We want to attract top talent who will help us meet current and future growth goals – all while providing an atmosphere to grow careers and flourish. And it’s not just what we say. It’s what we do and who we are. We put these principles to work every day, placing a high value on our people while keeping them engaged.

So what does that look like at Sodexo? Our employees are exposed to opportunities throughout the company, and can take the initiative to prepare for the next steps in their careers. From our employee network groups, to our mentoring programs, from our award winning Come Alive program with its innovative one-year growth plan for new employees, to our Emerging Leaders and Enlightenment programs and more that develop strategic leadership skills and help employees prepare for promotional opportunities, Sodexo has an environment that contributes to building a rewarding career.

There are lots of tools and resources available too. We are even working on a mobile recruitment app that will include access to the Sodexo Careers social media profiles on Twitter and Facebook allowing employees to engage with the talent acquisition team. It will provide easy access to search and apply to job openings including those open only to internal employees. With these tools, our employees will have their career path options at their fingertips wherever and whenever they choose.

Sodexo is a special place to work, with a very special culture. Our many related programs that support career development allow our employees to achieve their dreams by growing their careers with Sodexo. It’s an environment that truly values internal mobility, which has been recognized for its innovation. Workforce Magazine recently selected Sodexo as the 2011 winner of the Optimas Award for Innovation for the value we place on our people through our internal mobility initiatives. It’s an incredible honor for Sodexo to be recognized as a leader in employee development, opportunities, and retention.

It is no wonder that Sodexo’s employee engagement continues to increase. This is great for our people, and it also makes good business sense. The message to our employees is clear: we invest in our people. After all, our people are the single most important asset to our company.


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Building on more than 25 years of operational management experience with Sodexo, in 2004, Arie Ball assumed a leadership role within human resources as VP, Sourcing and Talent Acquisition. In this role, she leads the company’s first-ever centrally managed, cross divisional recruitment organization that focuses on sourcing, attracting and recruiting top talent to Sodexo, and on identifying internal employees for promotional opportunities. The Talent Acquisition Group, a high performing team, has become an award-winning organization, recognized for innovative approaches for attracting and recruiting the best talent the industry has to offer.

Connect with Arie on Facebook, Linkedin and Twitter. Read all of Arie's guest blog posts here.

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12/8/11

When it Comes to LinkedIN Profiles, Everyone Has Room for Improvement

By Darla Mayse, Sourcing and Recruitment Marketing Specialist

Our Talent Acquisition team recently went through a very thorough LinkedIn training, hosted by Geoff Webb, CEO at Radical Events.  We reviewed everything from creating profiles that will get you noticed to in depth people searches.  During the course of the training, I had a light bulb moment.  My LinkedIn profile was not all that it could be.
I seriously thought I had a great profile.  I had completed all of the sections: Current employment, past jobs, education, summary, interests, contact info.  I even had a few recommendations.  LinkedIn also confirmed my completed profile by letting me know that it was 100 percent complete.  Needless to say, after going through the training, I discovered there was room for improvement.  
A good LinkedIn profile is not about checking off each profile section but more about what your profile is saying about you and what you have to offer.  My profile tells you who I am, where I’m employed as well as a few responsibilities and how to contact me, but how impressive or useful is it to the reader?  Does it have keywords that would increase the number of relevant hits?  The point is to make connections that are of value.  One of the first things I did was to look at profiles I thought were great to see where I could improve.
One way to improve is to optimize the “headline” for search engine optimization – a fancy way to say “I want to be found easily and first.”  An example of that is provided here:
Suzanne has done a great job of including in her “headline” her job title and areas of interest.  Because of these keywords, her profile is more likely to be displayed in search results of someone looking to connect with recruiters or likeminded professionals in that field.  She has also listed websites, blog posts and other information that will help someone learn more about the company.  If you have a personal profile and have a blog or website of your own, be sure to promote it here.  Also include your Twitter contact if you have one. 
Another key component to a good LinkedIn profile is the summary.  It does not have to be a book – which I recently discovered.  It should succinctly share with others how you can help them and how they might help you and why you should connect. 
If you have not done so, edit your profile to claim your vanity URL.  For example: www.linkedin.com/in/dmayse – this will help you optimize your own name in the search engines and also makes the URL easier to remember if promoted on resumes, business cards or email signatures.
Finally, ask for recommendations!  Why not ask others to confirm what you have already listed in your summary and work experience.  It helps you stand out and helps to build trust in forming new connections.  Be selective in who you ask.  Make sure it is someone who can truly vouch for your background, knowledge and skills.
There are more tips on improving your profile on the LinkedIn site.  However, these are few things I need to do to improve my LinkedIn profile.  It is still a work in progress. What do you need to do to improve yours?

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12/5/11

Holiday Gift Ideas from Sodexo Careers

Are you struggling to find that perfect holiday gift for family, friends and colleagues? Consider a subscription to one or more Sodexo Careers online publications! The cost is FREE and all subscribers have a chance to WIN their next career opportunity. Consider these great gift ideas.
  • The bi-monthly Career Connections eNewsletter is brought to you by the Sodexo Talent Acquisition team. Your friend will benefit from the articles regarding trends in our industries, our values, Sodexo in the news, and articles focused on developing their career. Subscribe to Career Connections HERE.
  • Our Sodexo USA Careers Blog is the perfect subscription for the job seeker in your family. Informative posts about Our Culture, Our People as well as Job Search and Interview tips will help them navigate the Sodexo hiring process with ease. Click these links to gift a DAILY or MONTHLY subscription (recipients will need to verify their e-mail address and desire to receive the subscription).
  • Is your colleague a former Sodexo employee? Look no further than enrollment in Reconnexions – Sodexo’s Alumni Program. Reconnexions subscribers receive invitations to informative webinars and special job opportunities available only to current and former Sodexo managers. Subscribe to Reconnexions HERE.
  • By subscribing to Sodexo’s Talent Community Job Alerts, your friends will receive updates on jobs that match their personalized career interests at the interval they prefer. Visit HERE for a subscription to monthly, weekly or daily job alerts.
OK, I know what you’re thinking.  You were hoping to get real gift ideas to make your holiday shopping easier.  Well maybe our readers can help by leaving their best gift ideas as a comment on this blog or as a reply to @SodexoCareers on Twitter.  We’ll choose one comment/tweet at random and give them a gift of their own – A Sodexo Kindle!  See below for details.  In the meantime, consider giving a gift that could bring smiles that last an entire career! Encourage your friends, family and colleagues to subscribe to Sodexo Careers!

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For a chance to win the Sodexo Kindle, post your gift suggestions as a comment to this blog post.  You can also @reply to SodexoCareers on Twitter with your gift suggestion.  We will number all posts received by 5PM ET on Friday, December 9th and use the Random Integer Generator to select one winner.  The winner will be notified using the contact information provided in the blog comment or via DM on Twitter. 

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12/1/11

Can You Hear Me Now?

By guest blogger, Michele Posehn, Senior Recruiter for Sodexo. Originally posted on the Student Branding Blog.

I have a love/hate relationship with my phone.

I’m on my phone during the day so much that my neck is permanently leaning down towards my shoulder. I guess I should include a headset on my Christmas list this year. Still, all this talking on the phone means that I’m spending a lot of time conducting phone interviews - and doing a lot of hiring! So, if you’ve applied for a job with Sodexo, it also means you should keep your cell phone charged!

Preparing for a phone interview is much like preparing for a face to face interview. In fact, your success on the phone has a direct relationship with your selection for a face to face interview. So, be careful not to slip into a casual approach to the interview since you’ll just be “talking on the phone.” Here are some tips for a positive phone interview:

  • Be on time. 
  • If you are expecting a call from the recruiter, make sure you are in a quiet area free of disruptions or distractions. Turn off notifications on your phone for text messages and close your e-mail program so that you’re not tempted to lose your focus on the call. 
  • Consider being contacted on a land line versus a cell phone to prevent those pesky dropped calls which can disturb the flow of the call. 
  • Remember that your voice will be critical in demonstrating your eagerness, your excitement and enthusiasm. I can always hear a smile and hearing it is just as good as seeing it. 
  • Practice! Just like you would practice for a face to face interview, practice answering questions you anticipate will come up during your phone interview. Get a friend to role play with you. 
  • Prepare! Before your scheduled call, make sure you take some time to research the company and review the job description. Be prepared to talk about specific examples that show how your background matches the job requirements. 
  • Ask questions. Prepare a list of questions you have about the company, the position and the next steps in the process. It’s just as important for you to ask questions as it is to answer questions. 

One advantage to the phone interview is that you’ll be able to use cheat sheets. Unlike a face to face, you can have your resume, notes about the company, the job description and questions you would like to ask right in front of you. You will be able to speak to your background fluidly by referring to your resume for examples of projects handled or achievements in certain roles. You can even make a list of specific examples you would like to talk about. Don’t worry, this isn’t cheating! It’s how you can be better prepared to answer questions while you’re on the call.

There are more virtual recruiters out there like me, so don’t be surprised if during your job search one of us calls you about a job you applied for. And if we do, and you’re not prepared at that moment to discuss your interest in the job or it’s a bad time for you to talk, it’s ok to ask for an appointment at another time. Your preparation will set you up for success later.

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